So, one of the things I’ve been up to during my blogging absence was enrolling on the Xbox Live preview programme. For anyone who doesn’t know what this is, every 6-9 months Microsoft release an update to the system software on the Xbox 360, and they allow a certain number of people early access to this update to test it out, check the new functionality, comment on what you like/don’t like, and to squash the odd bug here & there. It seems to be one of the ways that journalists get to see the update before the rest of the plebs who get the update when Microsoft are ready to push it out.
It’s all very simple to enroll. If you follow any of the tech blogs such as engadget, or video game blogs such as kotaku, joystiq, or even the xbox-only Major Nelson blog, you’ll get an idea of when Microsoft are due for an update and when they’ll start taking enrollments. Once you’re set up on the Microsoft Connect website (which they use for developers to provide feedback on other software), you’ll see details of what’s included in the update – if you’re not already aware (and if you read the blogs linked above, you’ll pretty much know everything that’s due to be in the update).
Then, when you least expect it, Microsoft will push the console update out to you as part of a wave of users receiving the update. It’s all pretty painless. And then – there you are, one step ahead of most of your other Xbox 360-owning friends.
This time around, there’s a load of social networking features being added to the 360 (which is one of the main reasons I wanted to get involved – although I did also get the last update early, and I can’t remember what was in that one!). Figuring that I spend way too much time arseing around on facebook anyway, and facebook functionality was one of the things being added, it seemed like a good idea to see how things would work.
And indeed it was a good idea, because as well as facebook functionality, the new update brought with it the last.fm music player function, twitter connectivity, the music marketplace, and 1080p online video streaming via the Zune marketplace. There’s also a thing called “Halo Waypoint“, which is a massive Halo portal. Anyone who owns any of the 5 (and counting) Halo games on the original Xbox or the 360 will be sure to find something of interest in the app – be it Halo anime, videos depicting the Halo back story, or another opportunity for achievement-whoring.
So what can I tell you? Well, I was just wondering if I clicked something that puts me under a Microsoft Non Disclosure Agreement (NDA) by taking the preview? Fuck it. Every video games blog under the sun has had a video preview of the features, so I’m guessing they’re hardly a secret.
Having had the update for a week or two now, it’s fair to say I’m pretty much enjoying all of the new features. And using them on a pretty regular basis, with the exception of the Zune Video Marketplace (which involves cold hard cash – or microsoft space-points).
The Video marketplace seems like a bit of a step backwards. I can’t comment on whether or not the prices are better or worse than before (I think I bought one standard definition film previously, and it wasn’t a recent release), but the selection seems more limited than I remember. Also, if you go to certain movie categories, you’re greeted with a message saying “no content in this list”. It looks pretty embarrassing. The big thing with the video marketplace is that now it supports immediate streaming of the film you’ve rented, in a quality up to 1080p, providing your broadband connection can cope with it. Personally, I don’t have any 1080p TVs in the house, and I have metered broadband, so that in itself isn’t a killer feature (and I can’t confirm if it works). The immediate delivery sounds like a great idea, and actually gives Microsoft a slight advantage of something like Sky Box Office, which generally has start times every 15 minutes or so at best. Previously I would have tipped the balance to Sky Box Office, since you had to wait for the whole film to download before you could watch it. Fair to say that people not on metered broadband, with a solid connection, owning a 1080p TV, and way more money to waste than I do might get some joy out of this functionality. Me – not so much.
The slightly odd thing about the video marketplace is the branding. Why rebrand the existing video marketplace as the “Zune Video Marketplace”, when no-one outside of North America has access to buy a zune device or even know what a Zune device is? Maybe it’s a precursor to a worldwide launch of Microsoft’s Zune portable media players? It seems an odd way around – to launch the software before the hardware. In reality, I think Microsoft are well aware that they’ve pretty much missed the boat with this one again (hello iPod touch!).
Moving on to my absolute favourite bit of the update, I cannot tell you how great the last.fm functionality is on Xbox 360. If I wasn’t already a gold subscriber, I think this would actually be worth the price of admission alone.
I’m planning a much bigger blog post about last.fm and why I think it’s so great in the next week or so; suffice to say that the Xbox 360 version of last.fm trims some of the fat from the website, and pares everything down to the real meat of the site – playing music you like, or music it thinks you’ll like. It seems to be missing one or two features that popped up in the preview screenshots, such as party listening, but that is probably just a bit of icing on the cake. It’s that good that I’ve been inspired to pay for a last.fm subscription to ensure ad-free delivery, and non-interrupted streams (you’re interrupted every hour if you haven’t touched a button). What I would say is that it certainly works well for me, having been a last.fm website user for a couple of years, and having built up a sizeable library of tracks I like/don’t like. For users brand new to last.fm it may not work quite so well, but it will obviously improve over time as you build up your library and the database crunching behind the scenes can establish listening tastes. To get you to that point, there’s a load of pre-set radio stations, you can play you’re own library (if it’s big enough), and you can select tagged radio stations (like “80′s electronica” for instance) and you’ll hear lots of music you know, or don’t know, but all based off your selections. Again – there’s plenty of work to be done here to integrate the social aspect of last.fm (such as friends’ music tastes, what they’re listening to, finding friends on xbox live with similar music tastes, etc.), but with this update it definitely appears that the focus has been on the core music delivery function. The more social functions can come later.
Twitter. What can I say about the twitter functionality? Well, knowing that there was going to be a twitter function in this new Xbox update was probably the final straw in making me jump on the twitter bandwagon. I’m still not entirely sure what twitter is meant to be used for, and why anyone would care less what I’ve got to say that’s 140 words or less, but the functionality works reasonably well. It’s pretty basic stuff. Where it falls down is that twitter has now evolved to the point where most tweets include a shortened URL or link to a picture, neither of which are accessible via the 360, since there’s no web browser available. Let’s say that what’s there now is a start – but with a lot left to improve (including the logon process which seems to pointlessly require an extra click to get in). Note that the screenshot you see of the Twitter function is an early version – things have been made a little more organised since this shot was taken. Also – look out for a post about why I jumped on the twitter bandwagon in the near future.
And finally, we come to the facebook functionality. Quite frankly, it’s a real mixed bag, and whether you’ll find it of any use will depend entirely on what you use facebook for. If you’re like me, and you use facebook to check other people’s status updates, post comments, post your own updates and check out photos, I’d say you’ll be fairly happy with what’s been delivered. The interface is a bit clunky, and doesn’t deal very well with posts that go beyond a limited number of characters, but it’s serviceable. If on the other hand, you use facebook for playing games, taking quizzes, chatting to your friends and emailing people, you’re really not going to like this very much at all. Realistically, Microsoft was never going to allow the use of facebook games, since it would undercut their own arcade and indie game titles. Real-time chat and email was equally unlikely to be included as these features are already included in xbox live – and let’s be honest, this is a gaming console after all. Add the lack of gaming, and the lack of chat and email to an inability to view flash videos (again, due to a lack of browser), and this feels almost as neutered as twitter.
So, those are my impressions so far. From rumours floating around the internet, there’s about another two weeks of the preview left before the updates are rolled out across the board to all online Xbox 360 owners. There could be updates to the applications in that time, as they are treated like games saved to your hard drive. I’ll be sure to update if there’s anything worthwhile added before the major update.
Probably the last thing to mention is the purpose of the preview programme is to try to squash bugs and identify questions that can be included in FAQs and the like. However, Microsoft aren’t helping much in this regard. Each weekend of the preview Microsoft has held a ‘movie night’ in an attempt to load test the boxes that are serving up the 1080p streaming video content. They have asked all users to start watching a film (of your own choice, admittedly) at 8pm on saturday night so they have as many people as possible logged in. It’s a great idea in theory. But in practice, MS are asking me to pay £5 to watch a film on a service that’s in beta and is probably expecting to have a few problems. If they really want to load test, allow every person on the preview the ability to watch a film on saturday night for free, as long as it’s started between 8pm and 9pm. Then you’ll get lots of people on to test the servers. Sorry, I won’t be tuning in. And it’s impossible to test in the UK unless you pay, since there’s no free content available. Come on MS – must do better!
Lastly, having personally been involved in software testing in recent years, I must ask everyone reading to spare a thought for the Microsoft employees having to plough through some of the comments on the Connect site. Some of the feedback is good, intelligible, useful feedback which I’m sure will be taken on board and used in further updates. But finding those pearls of wisdom is nigh-on impossible due to the colossal amount of bollocks that has been submitted. Endlessly repeated comments raised by different people, demonstrating they can’t even work a search button let alone design a decent user interface, txt spk that’s almost unintelligible, people requesting that the functions be “made better” without specifying exactly what they think is “less better” at the moment, etc. Very rarely do I wish testers good luck, but this is one of those occasions!
That’s it for the preview update. All indications are that the social networking update will hit UK Xbox 360′s on or around 17th November.
